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Monday, 19 May 2014

THE ROLE AND IMPACT OF INFORMATION TECHNOLOGY ON EFFECTIVE LAW OFFICE MANAGEMENT




THE ROLE AND IMPACT OF INFORMATION TECHNOLOGY ON EFFECTIVE LAW OFFICE MANAGEMENT
Information Technology (IT) is the branch of engineering that deals with the use of computers and telecommunications to retrieve and store and transmit information.
Due to the emergence of the 21st century, many packages have been developed to assist people (including legal practitioners) to make use of Information Technology (in order to reduce work load in their respective office.
The use of computer to type documents as really helped to reduce the burden of writing with pen and note pad. A good example is that for sake of readability, a typed work that is printed from a computer is easily read unlike what is written with a pen and pad since handwritings varies.
There are several packages mostly called software which are written programs, procedures or rules and associated documentation pertaining to the operation of a computer system and that are stored in read or write memory. For example, the Nigerian Law School E-handbook, which is a result of Information Technology.
Also, rather than sending mails through postal services which might end up being delayed or misplaced in transit, there is what is known as e-mail which enables legal practitioners to attach, compose, reply and send documents within seconds no matter the distance.
There is also internet system which gives a legal practitioner almost all, if not all, he is looking for by making use of search engines like google, yahoo, etc. The internet system also makes it easier for a legal practitioner to register organizations or partake in legal forums.
Most organizations including Corporate Affairs Commission (C. A. C) has also introduced e-registration which makes it easier for people to register from any where rather than the old ways of going to their any of their branch offices.
USING INFORMATION TECHNOLOGY IN SOLICITOR’S FINANCIAL TRANSACTIONS
A solicitor can use a computer to record all his financial transactions. This is made possible by the use of Microsoft Excel or tables in Microsoft Word, etc.
THE USE OF ACCOUNTING SOFTWARE
The best accounting software is known as Microsoft Excel. This enables an easy way of calculation, sorting and good enough, charts can be drafted on Microsoft excel.

BOOK KEEPING AND ACCOUNTS THROUGH THE USE OF COMPUTER BY SOLICITOR
A solicitor can also record his business transactions in a computer. This is possible through the use of business software package of programs to enable the books to be kept by computer.
A business software package is one of a wide range of software programs sold in packages to enable computers to be used for variety of business uses. They range in complexity and expense from those needed to operate a PC to the suite of programs required by a mainframe. A typical package would include one or more of book-keeping programs which provide facilities for keeping sales, purchase, and nominal ledgers; accounting packages, enabling balance sheets, budgetary control, and sale and purchase analysis to be undertaken automatically, payroll packages, dealing with wages, salaries, PAYE, National Insurance, pensions, etc.
USING INFORMATION TECHNOLOGY IN A LAW LIBRARY
This is better because when articles are saved in the computer, they will forever be there as long as there is a back-up storage unlike when articles are on book shelves which has the likelihood of missing or getting torn. Other sites can also be visited be it international or local sites.
THE MEANING OF E-LIBRARY OR VIRTUAL LIBRARY
E-library is also the same as electronic library. It means the use of the library online.
THE USEFULNESS OF E-LIBRARY OR VIRTUAL LIBRARY TO LEGAL RESEARCH
It is used for legal research on the internet. It is also quicker and easier to use because of its short cut like “search” which will help a legal practitioner to search for a book or article faster online without going through stress.
USING INFORMATION TECHNOLOGY FOR EFFECTIVE CASE MANAGEMENT
This is the use of note taker which aids judges in writing their judgments in a way that it will convert their hand written notes to a typed text on the note taker.
There is also automated sound recording system which aids a court to record all proceedings.
ADVANTAGES OF INFORMATION TECHNOLOGY
1.      It is easier to use if trained.
2.      It is faster.
3.      It is stress free.
4.      It saves time.
5.      It is convenient.
DISADVANTAGES OF INFORMATION TECHNOLOGY
1.      It is expensive.
2.      It creates unemployment.
3.      In Nigeria, it is disadvantageous to those that are not computer literate.

4.      Data lost cannot be retrieved most times, especially when stored in a flash.

ORGANISATION AND TYPES OF LAW FIRMS IN NIGERIA




ORGANISATION OF LAW FIRMS
A legal practitioner who wishes to establish a law firm must decide on a type of law firm. In Nigeria, there are four (4) types of law firms, and any one of these may be chosen to carry out legal practice. They are sole Practitionership, sole proprietorship, associateship, and partnership.
TYPES OF LAW FIRMS
SOLE PROPRIETORSHIP
In this unit of practice, a legal practitioner establishes a firm and employs other legal practitioners to work in the firm. The relationship between the practitioner/owner and other practitioner is that of employer/employee. The proprietor manages the firm, takes all the profit and bears all the losses alone. The difference between the sole proprietor and practitioner lies in the composition of lawyers. In the popular case of Salomon v. Salomon & Co. Ltd (1897) AC 22, Mr. Salomon was the sole owner of a leather and boot manufacturing business. He employed workers, including members of his family (his sons) in the business. Later, he registered the business and converted it into an incorporated company. The English House of Lords held that, before registration, Mr. Salomon’s business was a sole proprietorship but, after complying with all requirements of the Companies Act 1862, the business was converted to a company. The process of incorporation transformed the business into a juristic person and Mr. Salomon ceased to be owner of the business. The business became owned by the new shareholders who, incidentally, were Mr. Salomon and six members of his family.
ADVANTAGES
1.      A sole proprietor has unfettered power in managing the firm
2.      He takes the whole of the profits
3.      He can specialize in certain areas of law and do in-depth coverage of the work.
DISADVANTAGES
1.      He bears all the loss of the firm.
2.      The firm does not survive beyond the lifetime of the sole proprietor.
SOLE PRACTITIONERSHIP
This is a unit of practice when the legal practitioner practices alone but employs support staff to assist him. He provides all the capital, manages the firm and does all the legal work.
ADVANTAGES
1.      He has an unfettered power to manage the firm.
2.      He takes full credit for the success of the firm.
DISADVANTAGES
1.      He bears the risk of failure and losses alone.
2.      He is professionally isolated because there are no other legal practitioners in the firm with whom he or she can discuss legal and management issues.
3.      He is more vulnerable to failure.
4.      He cannot take long vacations (holidays) because there is no other practitioner in the firm.
5.      He is unable to specialize in a field of law because to sustain the practice, he or she will have to be a generalist.
ASSOCIATESHIP
In this unit of practice, two or more legal practitioners contribute capital to provide facilities required in the firm and to run the firm. They carry on independent practice although they may have an arrangement for work-sharing. Each is on his own although they use the same office and facilities. Rule 53 of RPC states that “a lawyer shall not share the fees of his legal services except with another lawyer based upon the division of service or responsibility”. However, whether or not there is a work-sharing arrangement amongst the practitioners, the fact that each is in associateship with other practitioners in the firm means that he is not a sole practitioner. The parties to this agreement should enter into an associateship agreement containing the terms governing their relationship, particularly the proportion of the costs of running the firm that would be borne by each party.
ADVANTAGES
1.      He has associate colleagues who can offer guidance.
2.      He shares all the profit.
3.      He is not isolated.
DISADVANTAGES
1.      He bears any loss arising from the practice
2.      The practice will not survive beyond the lifetime of the associate.
PARTNERSHIP
Two or more legal practitioners may contribute capital to provide facilities and run the firm as partners. They are also liable jointly and severally for any loss sustained and severally for any loss sustained by the firm – Yesufu & Anor. v. Kupper International NV (1996) 5 NWLR (Pt. 446) 17. Under Rule 5(1) of RPC, a lawyer shall not form a partnership with a non-lawyer or with a lawyer who is not admitted to practice law in Nigeria, if any of the activities of the partnership consists of the practice of law. The partners are all owners of the firm; the relationship between them is that of joint owners. The profits of the firm will be divided according to their capital contribution or any other agreed formula. They owe a fiduciary duty to one another and are prohibited from making secret profits.
ADVANTAGES
1.      Sharing of financial responsibility
2.      Sharing of profits and losses
3.      Room for specialisation
4.      More heads to take decisions
5.      Easier to get clients because of professional competence of more people involved
6.      More time for relaxation
7.      Easier to raise capital to set up.
DISADVANTAGES
1.      In law, each partner is an agent of the other partners.
2.      Each partner is liable for the act of another done within the partnership business.
FORMATION OF A PARTNERSHIP
A partnership can be formed orally or in writing. However, it is advisable to have a partnership agreement in writing in order to prevent disagreements and problems. The issues which a partnership agreement should deal with include the following:
1)      Nature and object of the partnership business;
2)      Firm name;
3)      Location of firm;
4)      Capital contributions;
5)      Decision of profits and losses;
6)      Maintenance of individual income accounts;
7)      Management;
8)      Devotion of full time to the firm;
9)      Expulsion from the firm;
10)  Admission of new partners;
11)  Retirement, expulsion or death of a partner;
12)  Withdrawal of partner due to incapacitation;
13)  Annual and maternity leave;
14)  Ownership of assets;
15)  Restraint of trade;
16)  Resolution of disputes; and
17)  Termination.
THE PURPOSE FOR DEVELOPING CHRONOLOGY OF A STORY DURING A CLIENTS INTERVIEW AND THE PRINCIPLE OF COUNSELLING
This is to enable the legal practitioner to gather information from the clients about the facts of the matter.
It is also to enable the legal practitioner conducting the interview to ascertain whether there is any conflict of interest with existing clients.
It also aids the legal practitioner to know if the client’s matter involves illegality, crime, fraud, or other impropriety.
The principle of counseling is that the legal practitioner must be frank in dealing with clients. If a potential client’s matter is an area of law where the practitioner lacks knowledge, he should say so and decline to handle the matter.
To advice the potential client on available courses of action, the practitioner must possess analytical skill, and the ability to articulate clearly the advice being offered.
The legal practitioner is to counsel the client on the practical and legal effects of the matter. The client is also advised of the solutions or alternative solutions and their consequences and suggests a plan of action.
CRITERIA FOR AN EFFECTIVE CLIENT INTERVIEWING AND COUNSELLING
1.      Establishing an effective professional relationship: The legal practitioner should establish the beginning of an effective professional relationship and working atmosphere. At an appropriate point, the legal practitioner should orient the client to the special nature of the relationship (confidentiality, fees, mutual obligations and rights, duration, and plan of interview, methods of contract, etc) in a courteous, sensitive and professional manner.
2.      Obtaining information: The legal practitioner should elicit relevant information about the problem from the client. Relevant information may include matters that affect the client considerably but are not legally relevant. They should develop a reasonably complete and reliable description of the problem and reflect this understanding to the client.
3.      Learning the client’s goals, expectations and needs: The legal practitioner should learn the client’s goals and initial expectations and, after, input from the client, modify or restate them as necessary, giving attention in doing so to the emotional aspects of the problems.
4.      Problems and analysis: The legal practitioner should analyse the client’s problem with creativity and from both legal and non-legal perspectives and should convey a clear and useful formulation of the problem to the client.
5.      Legal analysis and giving advice: Legal analysis and the consequent legal advice given should be both accurate and appropriate to the situation and its context. If appropriate, the legal practitioner should give pertinent and relevant non-legal advice.
6.      Developing reasoned courses of action (options): The legal practitioner, consistently with the analysis of the client’s problem(s) should develop a set of potentially effective and feasible options, both legal and non-legal.
7.      Assisting the client make an informed choice: The legal practitioner should develop an appropriate balance in dealing with the legal and emotional needs of the client. The legal practitioner should assist the client in his or her understanding of problems and solutions and in making an informed choice, taking potential legal, economic, social, and physical consequences into account.
8.      Ethical and moral issues: The legal practitioner should recognize, clarify and respond to any moral or ethical issues which may arise, without being prejudicial in judgments.
9.      Effectively concluding the interview: The legal practitioner should conclude the interview skillfully and leave the client with a feeling of reasonable confidence and understanding; appropriate reassurance; and a clear sense of specific expectations and mutual obligations to follow.
DRAFTING VISION/MISSION STATEMENTS
Before plans can be made, the owners must have a vision for the firm, that is, their future expectations for the firm. But where the firm is solely owned, then the vision of the firm shall be that of the sole owner. However, where it is owned by more than one persons, their several visions will be merged as a collective and reasonable vision for the firm.
The vision of the firm should be written into a mission statement which informs everyone in the firm about the goals of the firm and thus creates commitment to it.
The mission statement must be drafted by the owners of the firm. It must state concisely the firm’s long-term goals and should not be written in more than fifty (50) words.

GOALS
The goals of the firm must meet the criteria in order to provide a yardstick against which achievements can be measured. These criteria are complimentary; specific; measurable; related to time; and attainable.
1.      Complimentary – The goals must be complementary in order for them to be achievable because if they are conflicting, achievement will be difficult. They are said to be complementary because the achievement of one brings to the achievement of others. For example, a good service rendered to a customer will make the customer to tell others about it.
2.      Specific – It must state precisely what it is expected to achieve so that plans can be formulated for their achievement. For example, a firm should state the actual percentage it intends to achieve annually.
3.      Measurable – They must be formulated in such a way that it is possible to present evidence of their achievement or otherwise. For example, from evidence available, a firm should be able to tell if what it intends to achieve has actually been met or not.
4.      Related to time – They must not be open-ended goals. As such, a realistic deadline should be set for the achievement of such goals. For example, a firm should fix a period within which it is to achieve its goals.
5.      Attainable – The goals should be one that is realistic and attainable with the firm’s resources.
An example of a mission/vision statement is:
To be a quality firm providing a range of legal services to commercial and  property clients profitably and to the highest standard with partners and staff, happy and committed to this ideal and inspiring to continual development in the firm’s quality standards.
An example of a goal of a firm is:

To meet clients needs with full satisfaction.

ESTABLISHMENT OF A LAW FIRM IN NIGERIA


 


It is necessary for a legal practitioner to establish a law firm in order to engage in private legal practice from his office. That is, a lawyer who goes to his client’s house will amount to a breach of the requirement of practitioners to operate from a firm.
Moreover, Rule 22 of the Rules of Professional Conduct (RPC) for Legal Practitioners, 2007 provides thus:
“a lawyer shall not call at client’s house or place of business for the purpose of giving advice to, or taking instruments from the client except in special circumstances or for some other urgent reason preventing his client from coming to his law office.”
What the above rule implies is that, practitioners should be consulted by clients in their law office (firm). Therefore, if a legal practitioner takes instruction from a client at the client’s house or at court premises, he is in breach of professional conduct.
Also, section 6(2) of Regulated and Other Professions (Private Practice Prohibition) Act, Cap. 390 LFN, 1990 provides that every legal practitioner can engage in private practice immediately after being called to the bar. Therefore, every legal practitioner wishing to establish a law firm is free to do so.
There are several reasons why legal practitioners establish law firms:
1)      Sheer necessity – This is due to the inability to secure paid employment which makes them opt for establishing a law firm in order to create employment for themselves.
2)      Self–esteem – Some legal practitioners establish law firms because it is perceived as prestigious to own a law firm. This is due to the fact that putting up their name on notice and printing their names on complementary cards or letterhead papers is their desire.
3)      Independence – Most legal practitioners establish law firms because of a desire to be their own boss rather than working under someone else.
4)      Profit – Some legal practitioners believe that the profit they will make by establishing their own law firm will exceed that earned when being employed.
There are however several qualities of a successful legal practitioner:
1)      Honesty and Integrity – These are the foundations of all the rules of professional conduct. Legal practitioners are expected to be honest people with integrity. The relationship between the client and the legal practitioner is one of agency in which the legal practitioner is the agent whilst the client is the principal. The legal practitioner is an officer of the law and has a primary duty to aid in the administration of justice. Therefore, honesty and integrity should be the watchwords of a legal practitioner running a law firm.
This can be found in Rules 15, 23(2), and 54 of RPC relates to honesty and integrity. Rule 15 of RPC enjoins the legal practitioner to perform his duty within the law and to obey his conscience and not that of his clientAdewunmi v, Plastex (Nig.) Ltd. (1986) 17 NSCC (Pt. 2) 852.
While Rule 23(2) enjoins legal practitioners to render proper accounts for all monies disbursed and collected on behalf of clients and should not under any circumstance mix his own money with that of his client in the same account. And, Rule 54 of RPC prohibits a legal practitioner from accepting compensation, commission, rebates or other advantages from others without the knowledge and consent of his client after full disclosureSagoe v. R. (1963) 1 All NLR 290, where the accused, a legal practitioner was given a power of attorney to collect a bequest of E10,000 (ten thousand ponds) which was left for Fourabay College, Sierra Leone in a Will. The accused cdollected the money in two installments of E7,000 (seven thousand pounds) and E3,000 (three thousand pounds) and failed to deliver it to the college. He kept the money in his account, spent part of it and failed to inform his client that he had collected the money. The accused was charged and convicted for stealing despite the fact that his claimed that he was keeping part of the money for his professional fees which was rejected. Though, in Onagoruwa v. The State (1993) 7 NWLR (Pt. 303) 49, where a legal practitioner was charged with stealing his client’s money fof sales of a plot of land entrusted to the legal practitioner. The Court of Appeal dismissed the lower court decision and held that the prosecution did not establish the ingredient of stealing, because there was insufficient evidence about the number of plots of land sold and the amount realized from the sale. Therefore, there was no evidence that the accused stole N720,000 (seven hundred and twenty thousand naira). Thus, there was no case for the accused to answer and the no case submission should have been upheld by the lower court. The appeal was therefore allowed. Also see Onagoruwa v. State (1993) 7 NWLR (Pt. 303) 49.
The above cases (though contrasting judgments) shows that any legal practitioner entrusted with client’s money must account for it properly or be liable to professional misconduct.
2)      Hard work, determination, and commitment – A legal practitioner who wants to establish a law firm needs to be hard working. Determined to see the firm succeed and be totally committed to its success. It requires hard work and discipline for a legal practitioner to be able to do his legal and non-legal elements which include interviewing clients, drafting documents, representing clients, etc.
REQUIREMENTS FOR THE ESTABLISHMENT OF A LAW FIRM
1)      Knowledge – This can be categorized into legal knowledge and non-legal knowledge. That is, knowledge of the law (legal knowledge), and knowledge of the industry or sector (non-legal knowledge) in which the firm is to render service. The practitioner must possess both to render effective service to clients.
Before establishing a law firm, a legal practitioner must ensure that he or she has adequate knowledge of substantive and procedural laws, particularly in the areas of intended practice. Clients consult legal practitioners because of their presumed knowledge of the law which they (the clients) believe that legal practitioners must use to solve their problems. But, a legal practitioner need not know all the law; what is required is knowledge of where to find the law. Nevertheless, the legal practitioner needs to know the fundamentals of the law, which will be the basis of further research. Non-legal knowledge can be acquired by reading books, magazines, periodicals, etc. on the industry or by attending industry events in order to have knowledge in guiding his clients on the proper legal action to take or remedy to follow.
2)      Skills – In addition to knowledge, a legal practitioner must possess skills which would aid him in carrying out legal work. The difference between knowledge and skill is that while the former is the body of law on a subject, the latter is the ability to apply legal knowledge to solve a legal problem. That is, legal knowledge is “know-what” whilst skill is “know-how’. A legal practitioner may be held liable in damages if his client suffers from his incompetence arising from his lack of adequate knowledge and skill. In Bello Raji v. X. (1946) 18 NLR 74, a legal practitioner was held liable in damages for bringing a statute barred action on behalf of his client and failing to advice his client. Thus, the plaintiff was awarded damages.
3)      Experience – The best way to acquire experience is by working for an experienced person for sometime, that is, working in another well established law firm or in the Ministry of Justice. However, in his book: Manual of Brief writing in the Court of Appeal and Supreme Court of Nigeria, 1986, Enugu at Page 2, Nnaemeka-Agu stated as follows:
“The university and Law School, no matter how good it may be, can at best be a firm foundation for the practice of law. It must be beefed-up, built up, reinforced and related to the facts of actual cases by years of actual post-call practice, reading and research.”
What this means is that every thing (no matter how little) is an experience and what makes it better and stronger is by working on it.
4)      Good luck – The success of a law firm is also determined by good luck which may provide an abundance of opportunities for the legal practitioner.
FINANCING A LAW FIRM
1)      Start-up capital – This is for provision of facilities needed by the firm such as premises, furniture, vehicle, office machinery and equipment. It should be noted that they may be bought or hired, but they must be provided before a law firm can operate.
2)      Working capital – This is for recurrent expenditure such as utilities bills, staff salaries and wages and cost of stationery. The cost of establishing a law firm will depend on the type of firm to be established, where the firm will be established, if it is a modern firm, etc.
CLIENTELE
It is prudent that a practitioner should have some clients already before establishing the firm. That is, there is a market for his services.
There are several ways of winning clients. Clients range from relatives, friends and acquaintances to banks, financial institutions, companies and statutory bodies, who may also recommend other clients to the firm pending on the kind of services rendered.
Clients may be acquired by applying to organizations like banks and companies for retainership. This is because legal practitioners are prohibited from appearing for their employer in the superior courts of record. Rule 8(1) of RPC provides that “a lawyer, whilst a servant or in a salaried employment of any kind, shall not appear as advocate in a court or judicial tribunal for his employer…” Because of this prohibition, many organisations retain private legal practitioners or law firms to represent them in superior courts of record – International Bank for West Africa Ltd. v. Imano & Anor. (1988) 3 NWLR (Pt. 85) 633.
 A firm may also apply for registration with the Legal Aid Council or apply for State briefs. Though this is hardly done due to the low income but few do it in order to keep them (the legal practitioner) busy.
CLASSIFICATION OF A LAW FIRM
There are five (5) ways of classifying law firms in Nigeria. They are:
1.      Location – Three types of laws firms can be identified under location – firms in large metropolitan cities, firms in state capitals, and firms in semi-urban or rural towns.
Firms in large metropolitan cities are those situated in locations like Lagos, Port Harcourt, and Kano. In which some of them may also be located in State capitals. While there are some firms located in the urban and rural towns in Nigeria.
2.      Client base – This has to do with the types of clients a legal practitioner chooses to serve. Under this criterion, a distinction can be drawn between firms that serve organizations (that is, corporate and governmental bodies); and private clients (that is, whether fee paying or legally aided). However, the benefits that a client seeks from a firm falls into three (3) categories – expertise, experience, and efficiency.
i)                    Expertise – This involves clients who require firms with expert knowledge and skill to handle what they consider as complex and unusual matters.
ii)                  Experience – This involves clients choosing one firm instead of another because such firms are experienced in an area of law due to the reputation of the firm.
iii)                Efficiency – This involves clients with matters that can be handled by several firms but require a prompt delivery of service at a competitive cost.
3.      Facilities - Under this criterion, a distinction may be drawn between a modern law firm (with technologically advanced and sophisticated equipments) and a traditional law firm (with only basic and simple equipments).
4.      Status of lawyers – This deals with classes of legal practitioners which are of two kinds – legal practitioners who have distinguished themselves and attained the highest rank in the profession (Senior Advocates of Nigeria), and all other legal practitioners. Thus, a firm may be classified as SAN or non-SAN firm.
5.      Number of lawyers – The number of legal practitioners in a law firm makes up the size of a law firm. It is the size of law firms in a particular location that determines the criteria (small, medium or large) to be used in a classification. Thus, a large firm in one location may be classified as a medium or small firm in another location and vice versa.